Cresca Systems LLC

This Privacy Policy describes how Cresca Systems LLC("we," "us," or "our") collects, uses, and protects information you provide through our website and SMS communications. By using our services, you agree to the practices described herein.

Information We Collect

Cresca Systems LLC may collect personal information that you voluntarily provide to us when you:

Fill out a contact form

Request information about our services

Request a quote or consultation

Schedule a strategy call or appointment

Call, email, or text us

Opt in to receive SMS communications

This information may include:

Name

Phone number

Email address

Business name

Business website

Business address

Service-related details

Information related to your inquiry, appointment, or requested service

Any other information you choose to provide

We may use this information to respond to your inquiries, schedule and confirm appointments, send appointment reminders, provide service updates, respond to support requests, and communicate with you about Cresca Systems LLC services.

If you opt in to receive SMS communications, we may use your phone number to send text messages related to appointment confirmations, appointment reminders, service inquiries, customer support, onboarding communication, and relevant service updates. Message frequency varies. Message and data rates may apply. You may reply HELP for assistance or STOP to opt out at any time.

We may also collect limited non-personal information automatically through website technologies, such as browser type, IP address, device information, pages visited, and website activity, for website functionality, analytics, security, and performance monitoring.

How We Use Your Information

We use your information to provide, manage, and improve our marketing services and client communication. Specific uses include:

Sending appointment confirmations, strategy call reminders, service updates, onboarding communication, customer support messages, and responses to your service inquiries via SMS and email. Message frequency varies depending on the nature and frequency of your interactions with Cresca Systems LLC.

You may receive text messages to confirm upcoming calls, follow up on service inquiries, provide onboarding updates, share project-related communication, or respond to your direct requests. To opt out of SMS communications at any time, reply STOP to any message. For help, reply HELP or contact us directly. Message and data rates may apply.

SMS & Mobile Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes by our marketing agency. Information may be shared with subcontractors strictly for support services, such as customer service or campaign execution, as required. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your mobile phone number and opting into our SMS services, you represent that you are at least 18 years of age, and that you consent to receive text messages from Cresca Systems LLC at the number provided.

Disclosure of Information

We do not sell, rent, or trade your personal information to any third party. We do not share your data with partners or affiliates for their own marketing purposes.

We may share information with trusted service providers who assist us in operating our website and delivering our services (such as appointment management and customer support platforms). These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

We may also disclose information when required by law or to protect the rights, safety, or property of our practice and our patients.

Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Online form submissions on our website are transmitted using SSL (Secure Socket Layer) encryption to help ensure the secure transfer of your data.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to contact us with any security concerns.

Age Restrictions & Children's Privacy

By opting into our SMS services, you represent that you are at least 18 years of age. Our website and SMS communications are intended for adults only.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has submitted personal information through our site, please contact us immediately so we may remove such information.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and gather aggregate site analytics. You may adjust your browser settings to decline cookies; however, certain features of our site may not function properly as a result.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Your Rights & Choices

You may request to access, update, or delete the personal information we hold about you by contacting us using the details below. You may also opt out of SMS communications at any time by replying STOP, or opt out of marketing emails by clicking the unsubscribe link in any email we send.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

Contact Us

Address

3535 Bonnie Heights St

Phone

+18327990251